is not responsible for any items left behind. Before boarding the shuttle please present room key/ voucher to the driver. Contact the dispatcher if shuttle is delayed more than 20 minutes. No reimbursements for any missed pickups. Only single umbrella style strollers are allowed on the shuttle (please refer to picture). Luggage, mobility and recreational scooters or other large items are not allowed on the shuttle. Smoking, food and drinks are prohibited at all times. Reservations are available for ADA guests with manual wheelchair or an electric wheelchair and must be made 24 hours in advance. Shuttle operates on the first come first serve basis. Please be at the bus stop at least 10 minutes prior to the departure time, as the driver does not announce the departures at the lobby or any area of the hotel. Shuttle departs promptly at scheduled time. Please consult Platinum Transportation Inc for alternative options. Groups of 10 or more MAY NOT use the shuttle. * Platinum Transportation Inc does NOT provide complimentary transportation to or from Disney® Special events such as “Not so scary Halloween” ®, “Mickey’s very Merry Christmas Party” ®, etc.
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